Privacy Policy

At Aquaalice, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our products and services, including water purifiers, water geysers, and AMC (Annual Maintenance Contract) services.

1. Information We Collect

We may collect the following types of personal and non-personal information:

• Personal Information:
  – Name
  – Contact Number
  – Email Address
  – Residential/Installation Address
  – Payment Details (for billing purposes)
  – AMC service history
• Non-Personal Information:
  – Device and browser information
  – IP address
  – Website usage and interaction data

2. How We Use Your Information

Your information is used for the following purposes:

– To process orders and deliver products or services
– To schedule and manage AMC services
– To provide customer support
– To improve our products and services
– To send service reminders, promotional offers, and updates
– To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data in the following cases:

– With trusted service providers for delivery, maintenance, or payment processing
– When required by law or government authorities
– To protect our legal rights or enforce our terms and policies

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or destruction.

5. Your Rights

You have the right to:

– Access the personal data we hold about you
– Request correction or deletion of your data
– Withdraw consent for marketing communications
– Opt out of certain data processing activities

To exercise these rights, you may contact us at info@aqaalice.com

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before sharing any personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Aquaalice
Email: info@auaalice.com